Shipping & Returns
You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.
Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. All items will ship within 4-7 Business days.The package will be shipped USPS and will have an estimated 12-25 business day arrival.
Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services.
Know that our fulfillment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.
Items may be returned in store or by mail to the return address listed below.
Customers may return any unused, unworn items, with tags attached within 7 days of delivery date or in-store purchase date, by mail or to any Dress Up location for store credit.
Exchanges are only accepted on in-store returns.
All returns must be accompanied by original or gift receipt and customer will receive store credit for the amount paid for the item(s).
Items will not be returned if the item has been worn, washed, or the tag or hygienic liner has been removed.
No cash, credit or debit card refunds will be issued.
We inspect all returned items and reserve the right to deny a return based on the condition. We do not refund shipping fees, unless it is an error on our behalf.